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How torpedoto Handles Your Personal Information

Your account data belongs to you — we collect only what we need to run your wallet deposits, verify your identity, and keep your session secure.

DANA, OVO & GoPay transaction data protectedAccount access secured with OTP verificationYour right to request data correction or removalContact our support team directly for privacy queries
torpedoto How torpedoto Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, Retention and Your Control

We apply SSL encryption across every page, including your account dashboard, deposit flow, and any form where personal details are submitted. Your session token expires automatically after a period of inactivity, requiring a fresh OTP to re-enter your account — this applies whether you access from a mobile browser or the desktop lobby.

Cookie Use We use session cookies to keep you logged in during a single visit and analytics cookies to understand how the lobby is navigated. You can block non-essential cookies in your browser without losing access to your account or deposit functions.
Data Retention Account records are kept for as long as your account remains active and for the period required by applicable regulations after closure. Bet history and transaction logs are part of that record and are not deleted on request while the account is open.
Account Security Every login from a new device triggers an OTP to your registered phone number. If you receive an OTP you did not request, contact support immediately — we can lock your account within minutes to prevent unauthorised access.
Third-Party Sharing We share transaction data with DANA, OVO, and GoPay only to process your deposits and withdrawals. We do not sell your personal data to marketers or share it with unrelated third parties outside what is required to operate the platform.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold on your account, our support team handles these requests directly. You do not need to go through a third party — send your request through any of the channels below and we will respond as quickly as our process allows.

Live Chat Open the chat widget from your account dashboard. Identify yourself and state your data request — our team will verify your account before acting on any changes to personal information.
Email Support Send a written data request to our support address. Include your registered phone number and the e-wallet you use so our team can locate your record quickly and respond to your request.
Account Settings Some data corrections — like updating your phone number or switching your linked e-wallet between DANA, OVO, and GoPay — can be completed directly inside account settings without contacting support.

Common Questions About Your Data on torpedoto

Below are the questions we hear most often about how personal data works on this platform. If your question is not covered here, live chat or email support can handle specific data requests directly.

We collect your name, email, phone number, and the e-wallet identifier — DANA, OVO, or GoPay — you use for deposits. Device and IP data are also logged at login to protect your account from unauthorised access.

Yes. Send a request through live chat or email support with your registered phone number. We will verify your identity and provide a summary of the personal data on record, subject to applicable local law.

Phone number and e-wallet changes can be made in account settings. For name or email corrections, contact our support team directly — we will verify your identity before applying any change to the record.

Only the transaction data needed to process your deposit or withdrawal is shared with the relevant e-wallet provider. We do not pass your gaming history or account details to those payment partners beyond what each transaction requires.

Records are retained for the period required by applicable regulations after account closure. You can ask support for a specific timeframe at the point you request closure — availability depends on local law and eligible regions.

Contact live chat immediately. Our support team can lock your account, review recent login timestamps and IP records, and guide you through resetting your access credentials and re-verifying your linked e-wallet.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.